Refund policy

Return and Refund Policy

Thank you for shopping at RM Signature Spaces. We strive to provide products you love, but if you’re not fully satisfied with your purchase, please read our return and refund policy below.

Eligibility for Returns

• Return Period: Returns are accepted within 30 days of delivery.

• Condition: Items must be unused, undamaged, and in the original packaging.

• Non-Returnable Items: Custom or personalized items, sale items, and gift cards cannot be returned.

How to Initiate a Return

1. Contact us at info@rmsignaturespaces.com with your order number and reason for return.

2. We will provide instructions on how to send your item back to us.

Refunds

• Approval Process: After receiving your returned item, we will inspect it. If approved, we will issue your refund.

• Processing Time: Refunds are processed within 7–10 business days to your original payment method.

• Partial Refunds: In some cases, only partial refunds may be granted if the item shows signs of use or is returned outside of the 30-day window.

Exchanges

We only replace items if they are defective or damaged. If you need an exchange, please reach out to info@rmsignaturespaces.com.

Shipping Costs

• Return Shipping: Customers are responsible for return shipping costs. Shipping fees are non-refundable.

• Refund Shipping: If your return is due to our error or a defective product, we will cover the return shipping costs.

For any additional questions, please contact us at info@rmsignaturespaces.com. We’re here to help!